Shipping policy

Payment and Delivery

The following payment methods are available in the TISSO online shop:

  • PayPal (plus CHF 15 for deliveries to Switzerland)
  • Credit card (VISA/MasterCard)
  • Purchase on account (invoice)

For orders from outside Germany, the payment method "purchase on account" can only be selected by existing customers. Payment terms may vary from country to country.

Shipping costs for delivery within Germany

  • €6.90 per order for an order value of up to €69.99
  • Free shipping from an order value of €70.00
  • Subscriptions ship free of charge within Germany.

Shipping costs for delivery to other EU countries (non-EU countries on request)

  • €9.90 for an order value of up to €99.99
  • Free shipping from an order value of €100.00
  • Subscriptions ship free of charge within the EU.

Shipping costs for delivery to Switzerland

  • CHF 17.90 for an order value of up to CHF 149.99
  • Free shipping from an order value of CHF 150.00

Delivery times

  • approx. 1–4 days within Germany
  • approx. 2–6 days within other EU member states

Delivery countries

We deliver within the EU and to Switzerland. Other countries on request. Our shipping partner is DHL. Delivery to an address other than the billing address or to a DHL Packstation is possible.

Orders to other countries

Export - Phone: +49 (0) 27 62 - 98 36 - 20 08
Export - Fax: +49 (0) 27 62 - 98 36 - 20 09
Export - Email: orders@tisso.de