Privacy policy

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when you use our website. Personal data in this context means all data with which you can be personally identified.

1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is TISSO Naturprodukte GmbH, Eisenstraße 1, 57482 Wenden, Germany, Tel.: +49 (0) 2762 – 9836 - 0, Email: info@tisso.de. The controller for the processing of personal data is the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.3 The controller has appointed a data protection officer, who can be reached as follows: "Martin Bastius, Schützenstraße 5, 10117 Berlin, datenschutz@heydata.eu, +498941325320"

2) Data collection when you visit our website

2.1 When you use our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to the site server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our website visited
  • Date and time at the moment of access
  • Amount of data sent in bytes
  • Source/referrer from which you reached the page
  • Browser used
  • Operating system used
  • IP address used (where applicable: in anonymised form)

The processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively should there be concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string “https://” and the padlock symbol in your browser's address bar.

3) Hosting & content delivery network

3.1 Amazon Web Services

For the hosting of our website and the  display of the page content, we use the system of the following provider: AWS EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg

Data may also be transferred to: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109, USA

All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties. 

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

3.2 Shopify

For the hosting of our website and the display of the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”)

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

In the case of data transfers to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

3.3 Shopify

We use a content delivery network of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”)

Data may also be transferred to:

  • Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
  • Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA

This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6(1)(f) GDPR. We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

In the case of data transfers to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

For data transfers to the USA, the data recipient has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted again after the browser is closed (so-called “session cookies”), while others remain on your device for longer and enable page settings to be saved (so-called “persistent cookies”). In the latter case, you can find the storage period in the overview of the cookie settings of your web browser.

Where personal data is also processed by individual cookies used by us, the processing is carried out either in accordance with Art. 6(1)(b) GDPR for the performance of the contract, in accordance with Art. 6(1)(a) GDPR where consent has been given, or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and in a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or can exclude the acceptance of cookies for certain cases or in general.

Please note that the functionality of our website may be limited if cookies are not accepted.

5) Contacting us

5.1 Trustpilot

For review reminders, we use the services of the following provider: Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark

Only on the basis of your express consent in accordance with Art. 6(1)(a) GDPR  do we transmit your email address and, where applicable, further customer data to the provider so that the provider can contact you by email with a review reminder.

You can withdraw your consent at any time with effect for the future by notifying us or the provider.

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

5.2 Google Calendar

To provide an online appointment booking function, we use the services of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC, USA

For the purpose of arranging appointments, first name and surname as well as email address (and, where applicable, telephone number, if a telephone appointment is requested) are collected in accordance with Art. 6(1)(b) GDPR and, in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in effective customer management and efficient appointment administration, are transmitted to the provider and stored there for the organisation of appointments.

Once the appointment has taken place or the agreed appointment period has expired, your data will be deleted by the provider.

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

5.3 WhatsApp Business

You have the option of contacting us via the WhatsApp messaging service of WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. For this purpose, we use the so-called “Business version” of WhatsApp.

If you contact us via WhatsApp in connection with a specific transaction (for example, an order placed), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6(1)(b) GDPR in order to process and respond to your request. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or email address) in order to be able to assign your enquiry to a specific transaction.

If you use our WhatsApp contact for general enquiries (for example, about our range of services, availability or our website), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the efficient and prompt provision of the requested information.

Your data will only ever be used to respond to your request via WhatsApp. It will not be passed on to third parties.

Please note that WhatsApp Business obtains access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact details of those users who have also contacted us via WhatsApp are stored.

This ensures that every person whose WhatsApp contact details are stored in our address book has already consented, when first using the app on their device, by accepting the WhatsApp terms of use, to the transmission of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6(1)(a) GDPR. A transmission of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

For the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your rights in this regard and the setting options for protecting your privacy, please refer to WhatsApp's privacy notice: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider which protects our website visitors' data and prohibits disclosure to third parties.

In the course of the above-mentioned processing operations, data may be transferred to servers of Meta Platforms Inc. in the USA.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

5.4 When you contact us (e.g. via contact form or email), personal data is processed – exclusively for the purpose of processing and responding to your request and only to the extent necessary for this purpose.

The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at the conclusion of a contract, Art. 6(1)(b) GDPR is an additional legal basis for the processing. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been conclusively resolved and provided that there are no statutory retention obligations to the contrary.

6) Data processing when opening a customer account

In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed to the extent required in each case if you provide it to us when opening a customer account. The data required for opening an account can be found in the input mask of the corresponding form on our website.

You can have your customer account deleted at any time by sending a message to the above-mentioned address of the controller. After your customer account has been deleted, your data will be deleted, provided that all contracts concluded via it have been fully processed, no statutory retention periods prevent this and we have no continuing legitimate interest in further storage.

7) Use of customer data for direct marketing

7.1 Subscription to our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of further data is voluntary and is used to be able to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed to us your consent to receiving the newsletter by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. In doing so, we store your IP address registered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when you subscribe to the newsletter is used strictly for its intended purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. Once you have unsubscribed, your email address will be deleted from our newsletter distribution list without undue delay, unless you have expressly consented to further use of your data or we reserve the right to further use your email address for advertising purposes beyond this, which is permitted by law and about which we inform you in this policy.

After you have unsubscribed from the newsletter, your email address may be stored in a so-called blocklist and compared from there with the recipient lists of future newsletters in order to technically prevent newsletters that require consent from being sent to you again. This processing is carried out on the basis of our legitimate interest in avoiding unwanted advertising mailings pursuant to Art. 6(1)(f) GDPR.

7.2 Sending of the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email for goods or services from our range that are similar to those already purchased. In accordance with Section 7(3) UWG, we do not need to obtain separate consent from you for this. In this respect, the data processing is carried out solely on the basis of our legitimate interest in personalised direct advertising in accordance with Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any emails.

You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the controller named at the beginning. In this case, you will only incur transmission costs according to the basic rates. Upon receipt of your objection, the use of your email address for advertising purposes will cease without undue delay.

7.3 Amazon SES

Our email newsletters are sent via this provider: AWS EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg

On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provided when subscribing to the newsletter to this provider in accordance with Art. 6(1)(f) GDPR so that the provider can handle the sending of the newsletter on our behalf.

Subject to your express consent in accordance with Art. 6(1)(a) GDPR, the provider also carries out a statistical performance analysis of newsletter campaigns by means of web beacons or tracking pixels in the emails sent, which can measure opening rates and specific interactions with the content of the newsletter. In the process, device information (e.g. time of access, IP address, browser type and operating system) is also collected and analysed, but not merged with other data sets.

You can withdraw your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider which protects our website visitors' data and prohibits disclosure to third parties.

Data may also be transferred to: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109, USA

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

7.4 Klaviyo

Our email newsletters and other promotional email communications are sent via this provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

On the basis of our legitimate interest in effective and user-friendly email marketing, we pass on to this provider the data you provided when subscribing, pursuant to Art. 6(1)(f) GDPR, so that it can handle the sending of emails on our behalf.

Subject to your express consent pursuant to Art. 6(1)(a) GDPR, the provider also carries out a statistical analysis of the success of email campaigns by means of web beacons or tracking pixels in the emails sent, which can measure open rates and specific interactions with the content of the newsletter. In the process, device information (e.g. time of access, IP address, browser type and operating system) is also collected and analysed, but not combined with other data sets.

You can withdraw your consent to email tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider which protects the data of our site visitors and prohibits disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

7.5 WhatsApp newsletter

If you subscribe to our WhatsApp newsletter, we will regularly send you information about our offers via WhatsApp. The only mandatory information for sending the newsletter is your mobile phone number.

For the newsletter to be sent, you add the mobile phone number we have provided to the address book contacts of your mobile device and send us the message "Start" via WhatsApp. By sending this WhatsApp message, you give us your consent to the use of your personal data pursuant to Art. 6(1)(a) GDPR for the purpose of sending the newsletter. We will then add you to our newsletter distribution list.

The data collected by us when you subscribe to the newsletter will be processed exclusively for the purpose of promotional communication by means of the newsletter. You can unsubscribe from the newsletter at any time by sending us the message "Stop" via WhatsApp. Once you have unsubscribed, your mobile phone number will be deleted from our newsletter distribution list without undue delay, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this policy.

Please note that WhatsApp Business is given access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA.

For sending our WhatsApp newsletter, we therefore use a mobile device in whose address book only the WhatsApp contact details of our newsletter recipients are stored. This ensures that every person whose WhatsApp contact details are stored in our address book has already consented, pursuant to Art. 6(1)(a) GDPR, to the transfer of their WhatsApp telephone number from the address books of their chat contacts by accepting the WhatsApp terms of use when first using the app on their device. A transfer of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is thus excluded.

For the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your rights in this regard and setting options for protecting your privacy, please refer to WhatsApp's privacy notice: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with WhatsApp which protects the data of our newsletter recipients and prohibits disclosure to third parties.

In the course of the processing operations mentioned above, data may be transferred to servers of Meta Platforms Inc. in the USA.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

7.6 - Klaviyo

Our WhatsApp newsletters are sent via this provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on to this provider the telephone number linked to your WhatsApp account and, where applicable, your first and last name, pursuant to Art. 6(1)(f) GDPR, so that it can handle the sending of the newsletter on our behalf.

Subject to your express consent pursuant to Art. 6(1)(a) GDPR, the provider also carries out a statistical analysis of the success of newsletter campaigns by means of web beacons or tracking pixels in the WhatsApp messages sent, which can measure open rates and specific interactions with the content of the newsletter. In the process, device information (e.g. time of access, IP address, browser type and operating system) is also collected and analysed, but not combined with other data sets.

You can withdraw your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider which protects the data of our site visitors and prohibits disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

7.7 Product availability notification by email

For temporarily unavailable items, you can sign up to receive email notifications of product availability. We will then send you a one-off email message about the availability of the item you have selected in each case. The only mandatory information for sending this notification is your email address. Providing further data is voluntary and, where applicable, such data will be used so that we can address you personally. For sending the emails, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent to this by clicking on a verification link sent to the email address you provided.

By activating the confirmation link, you give us your consent to the use of your personal data pursuant to Art. 6(1)(a) GDPR. In doing so, we store your IP address as registered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later point in time. The data collected by us when you register for our email notification service for product availability will be used strictly for the intended purpose.

You can unsubscribe from the availability notifications at any time by sending a corresponding message to the controller named at the beginning. Once you have unsubscribed, your email address will be deleted without undue delay from the distribution list set up by us for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this policy.

7.8 Shopping basket reminders by email

If you abandon your purchase with us before completing the order, you have the option of being reminded once by email of the contents of your virtual shopping basket.

The only mandatory information for sending this reminder is your email address. Providing further data is voluntary and, where applicable, such data will be used so that we can address you personally. For sending the emails, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent to this by clicking on a verification link sent to the email address you provided.

By activating the confirmation link, you give us your consent to the use of your personal data pursuant to Art. 6(1)(a) GDPR for the sending of a shopping basket reminder. In doing so, we store your IP address as registered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later point in time. The data collected by us when you register for our email notification service will be used strictly for the intended purpose.

You can unsubscribe from the shopping basket reminders at any time by sending a corresponding message to the controller named at the beginning. Once you have unsubscribed, your email address will be deleted without undue delay from the distribution list set up by us for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this policy.

7.9 Advertising by post
On the basis of our legitimate interest in personalised direct advertising, we reserve the right to store your first and last name, your postal address and - insofar as we have received this additional information from you within the scope of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business designation pursuant to Art. 6(1)(f) GDPR and to use this data for sending interesting offers and information about our products by post.
You can object to the storage and use of your data for this purpose at any time by notifying us.

8) Data processing for order processing

8.1 Insofar as this is necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution pursuant to Art. 6(1)(b) GDPR.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data you provided when placing your order in order to inform you personally within the scope of our statutory information obligations pursuant to Art. 6(1)(c) GDPR. In this context, your contact data will be used strictly for the purpose of communications about updates owed by us and will only be processed by us for this purpose to the extent necessary for the respective information.

8.2 Use of payment service providers (payment services)

- Apple Pay

If you choose the "Apple Pay" payment method of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment is processed via the "Apple Pay" function of your device running iOS, watchOS or macOS by debiting a payment card stored in "Apple Pay". Apple Pay uses security features built into the hardware and software of your device to protect your transactions. To authorise a payment, you therefore need to enter a code you have previously set and to verify it using the "Face ID" or "Touch ID" function of your device.

For the purpose of payment processing, the information you provide during the ordering process, together with the information about your order, is passed on to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay in order to execute the payment. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm that the payment was successful.

Insofar as personal data is processed in the course of the transmissions described, the processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.

Apple retains anonymised transaction data, including the approximate purchase amount, the approximate date and time and whether the transaction was completed successfully. Anonymisation completely rules out any personal reference. Apple uses the anonymised data to improve "Apple Pay" and other Apple products and services.

If you use Apple Pay on your iPhone or Apple Watch to complete a purchase that you made via Safari on your Mac, the Mac and the authorising device communicate via an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format that can identify you. You can disable the option to use Apple Pay on your Mac in the settings of your iPhone. Go to "Wallet & Apple Pay" and turn off "Allow Payments on Mac".

Further information on data protection with Apple Pay can be found at the following web address: https://support.apple.com/de-de/HT203027
- Google Pay

If you choose the "Google Pay" payment method of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), the payment is processed via the payment method stored in your Google account.
To authorise a payment via Google Pay on a desktop computer, you must first log in to your Google account; to authorise it on a mobile device, you must complete the corresponding verification procedure (for example by facial recognition, password, fingerprint or pattern).

For the purpose of payment processing, the information you provide during the ordering process, together with the information about your order, is passed on to Google. Google then transmits your payment information stored in Google Pay to the originating website in the form of a one-time transaction number, which is used to verify that a payment has been made. This transaction number does not contain any information about the actual payment data of the means of payment you have stored in Google Pay, but is generated and transmitted as a numerical token that is valid only once. In all transactions via Google Pay, Google acts merely as an intermediary for processing the payment. The transaction is carried out exclusively between the user and the originating website by debiting the means of payment stored in Google Pay.

Insofar as personal data is processed in the course of the transmissions described, the processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.

Google reserves the right to collect, store and evaluate certain transaction-specific information for every transaction made via Google Pay. This includes the date, time and amount of the transaction, the merchant's location and description, a description of the goods or services purchased provided by the merchant, photos that you have attached to the transaction, the name and email address of the seller and buyer or of the sender and recipient, the payment method used, your description of the reason for the transaction and, where applicable, the offer associated with the transaction.

According to Google, this processing is carried out exclusively pursuant to Art. 6(1)(f) GDPR on the basis of the legitimate interest in proper accounting, the verification of transaction data and the optimisation and maintenance of the functionality of the Google Pay service.

Google also reserves the right to combine the processed transaction data with other information that is collected and stored by Google when other Google services are used.

The terms of use of Google Pay can be found here:

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection with Google Pay can be found at the following web address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- iDeal

One or more online payment methods of the following provider are available on this website: Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands

If you select a payment method of the provider for which you pay in advance (such as credit card payment), your payment data communicated during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. In this case, your data will be passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.
- Klarna

One or more online payment methods of the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

If you select a payment method of the provider for which you pay in advance (such as credit card payment), your payment data communicated during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. In this case, your data will be passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.

If you select a payment method for which the provider provides advance performance (such as purchase on account, instalment purchase or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, town/city, date of birth, email address, telephone number, where applicable data on an alternative means of payment).

In order to safeguard our legitimate interest in determining the ability of our customers to pay, this data is forwarded by us to the provider for the purpose of a credit check pursuant to Art. 6(1)(f) GDPR. On the basis of the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment experience), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.

In addition to the provider's internal criteria, identity and credit information from the following credit agencies may also be taken into account pursuant to Art. 6(1)(f) GDPR for the decision within the scope of the application review:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data where this is necessary for payment processing in accordance with the contract.
- Link

One or more online payment methods of the following provider are available on this website: Stripe Technology Company Limited (STC), One Wilton Park, Wilton Place, Dublin 2, D02 FX04, Ireland

To process your payment, the payment data communicated during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. In this case, your data will be passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.
- Paypal

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method of the provider for which you pay in advance, your payment data communicated during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. In this case, your data will be passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.

If you select a payment method for which we provide advance performance, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, town/city, date of birth, email address, telephone number, where applicable data on an alternative means of payment).

In order to safeguard our legitimate interest in determining your ability to pay in such cases, this data is forwarded by us to the provider for the purpose of a credit check pursuant to Art. 6(1)(f) GDPR. On the basis of the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment experience), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data where this is necessary for payment processing in accordance with the contract.
- Shopify Payments

One or more online payment methods of the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

If you select a payment method of the provider for which you pay in advance (such as credit card payment), your payment data communicated during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. In this case, your data will be passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.
- TWINT

One or more online payment methods of the following provider are available on this website: TWINT AG, Stauffacherstrasse 31, CH-8004 Zürich, Switzerland

If you select a payment method of the provider for which you pay in advance (such as credit card payment), your payment data communicated during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider pursuant to Art. 6(1)(b) GDPR. In this case, your data will be passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.

For data transfers to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

8.3 We reserve the right to pass on your data to the debt collection service provider Kohl GmbH & Co.KG, Rheinstr. 105, D-55424 Münster-Sarmsheim if our payment claim has not been settled despite a prior reminder. In this case, the claim will be collected directly by the debt collection service provider.

The disclosure of your data serves the performance of the contract pursuant to Art. 6(1) sentence 1(b) GDPR and the safeguarding of our legitimate interests, which prevail within the framework of a balancing of interests, in the effective assertion or enforcement of our payment claim pursuant to Art. 6(1) sentence 1(f) GDPR.

8.4 Electronic termination option for continuing obligations with consumers

Consumers who have entered into contracts for continuing obligations subject to payment (such as subscription contracts) on this website have the option of terminating them via an electronic button in accordance with the applicable notice periods.

Clicking the button leads to a confirmation page on which the consumer can provide further details regarding the termination, identify themselves unambiguously and then declare their termination electronically.

The collection of personal data and its transmission to us takes place in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for the proper processing of the termination. Also on the basis of Art. 6(1)(b) GDPR, the personal data provided is used to confirm electronically in text form the receipt of the notice of termination and the time of termination. A further legal basis for the processing is Art. 6(1)(c) GDPR. We are legally obliged to provide an electronic termination option for consumer contracts for continuing obligations subject to payment concluded by way of electronic commerce.

8.5 Electronic withdrawal function for distance contracts

Consumers who conclude contracts on this website for which there is a statutory right of withdrawal have the option of declaring their withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal provisions.

When using the withdrawal function, in addition to details identifying the contract to be withdrawn from, further personal information such as the consumer's first and last name and email address must be provided or confirmed.

The collection of this information and its transmission to us takes place in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for the proper processing of the withdrawal. Also on the basis of Art. 6(1)(b) GDPR, the personal data provided is used to confirm receipt of the notice of withdrawal by email. A further legal basis for the processing is Art. 6(1)(c) GDPR. We are legally obliged to provide an electronic withdrawal function for consumer distance contracts subject to payment.

9) Online marketing

9.1 MentionMe

This website uses the service of the following provider to operate a customer referral programme: Mention Me Limited, 20-22 Wenlock Road, London, N1 7GU, United Kingdom

The service provider provides functions with which a customer can recommend our products to contacts known to them.

Exclusively on the basis of the customer's express consent pursuant to Art. 6(1)(a) GDPR, which may be withdrawn at any time with effect for the future, personal data of the customer (name, email address, IP address, order details) are transmitted to the provider in order to generate a personal referral link, which the customer can then share with one or more contacts.

If the link is used for an online purchase in our shop, both the customer and the referred contact receive a discount.

For the purpose of recording, tracking and correctly taking into account qualified referrals, the provider uses cookies or comparable technologies on our website which, among other things, make it possible to trace usage behaviour after a personal referral link has been accessed. This processing is only carried out if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

In the event of a data transfer to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

9.2 Our own affiliate programme

In connection with the product presentations on our website, we operate our own affiliate programme, within the framework of which we provide interested operators of third-party websites with partner links leading to our offers for placement on their websites. Cookies are used for the affiliate programme which are generally set on the partner site after a corresponding partner link has been clicked and for which we are therefore not responsible under data protection law. Cookies are small text files that are stored on your device in order to be able to trace the origin of transactions (e.g. “sales leads”) generated via such links. In this way, we can recognise, among other things, that you have clicked on the partner link and have been redirected to our website. This information is required for the processing of payments between us and the affiliate partners. Insofar as the information also contains personal data, the processing described is carried out on the basis of our legitimate financial interest in the processing of commission payments pursuant to Art. 6(1)(f) GDPR.

If you wish to block the analysis of user behaviour via cookies, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them, or exclude the acceptance of cookies for certain cases or in general.

10) Web analytics services

10.1 Google Analytics 4

This website uses Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when you visit the website, Google Analytics 4 sets cookies, which are stored on your device as small text modules and collect certain information. The scope of this information also includes your IP address, which, however, is shortened by Google by the last digits in order to rule out the possibility of directly relating it to a person.

The information is transmitted to Google servers and further processed there. In this context, transfers to Google LLC, based in the USA, are also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activities for us and to provide further services associated with website use and internet use. The shortened IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. The data collected in the course of the use of Google Analytics 4 are stored for a period of two months and then deleted.

All of the processing described above, in particular the setting of cookies on the device used, only takes place if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the website. You can withdraw the consent you have given at any time with effect for the future. To exercise your right to withdraw consent, please deactivate this service via the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with Google which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google Analytics 4 uses the special “demographic characteristics” function and can use it to compile statistics that provide information about the age, gender and interests of website visitors. This is done by analysing advertising and information from third-party providers. This makes it possible to identify target groups for marketing activities. However, the data collected cannot be attributed to any specific person and are deleted after being stored for a period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website to have cross-device reports generated. If you have activated personalised ads and have linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR, analyse your usage behaviour across devices and create database models, including on cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop the cross-device analysis, you can deactivate the "Personalised ads" function in the settings of your Google account. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, the "UserIDs" function may be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6(1)(a) GDPR, have set up an account on this website and log in to this account on different devices, your activities, including conversions, can be analysed across devices.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

10.2 Google Tag Manager

This website uses “Google Tag Manager”, a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”).

Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analytics services, and for being able to calibrate and control them and make them subject to conditions via a uniform user interface. Google Tag Manager itself does not store any information on users' devices or read such information from them. Nor does the service carry out any independent data analyses. However, when a page is accessed, Google Tag Manager transmits your IP address to Google, where it may be stored. A transfer to servers of Google LLC in the USA is also possible.

This processing is only carried out if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR. Without this consent being given, Google Tag Manager will not be used during your visit to the website. You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

Further legal information on Google Tag Manager can be found at https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

10.3 Klar!

This website uses the web analytics service of the following provider: Klar Insights GmbH, Marktstr. 18, 80802 München, Germany

With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymised visitor data, including information about the device used such as the IP address and browser information, in order to evaluate it for statistical analyses of usage behaviour on our website and to create pseudonymised usage profiles. Among other things, this makes it possible to evaluate movement patterns (so-called heatmaps), which show the duration of page visits as well as interactions with page content (e.g. text input, scrolling, clicks and mouse-overs). Pseudonymisation generally rules out the possibility of directly relating the data to a person. The data are not merged with non-pseudonymised data about you collected in other ways.

All of the processing described above, in particular the reading or storing of information on the device used, is only carried out if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

10.4 Klaviyo Onsite Tracking

This website uses the web analytics service of the following provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymised visitor data, including information about the device used such as the IP address and browser information, in order to evaluate it for statistical analyses of usage behaviour on our website and to create pseudonymised usage profiles. Pseudonymisation generally rules out the possibility of directly relating the data to a person.

All of the processing described above, in particular the reading or storing of information on the device used, is only carried out if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

10.5 Microsoft Clarity

This website uses the web analytics service of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA

With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymised visitor data, including information about the device used such as the IP address and browser information, in order to evaluate it for statistical analyses of usage behaviour on our website and to create pseudonymised usage profiles. Among other things, this makes it possible to evaluate movement patterns (so-called heatmaps), which show the duration of page visits as well as interactions with page content (e.g. text input, scrolling, clicks and mouse-overs). Pseudonymisation generally rules out the possibility of directly relating the data to a person. The data are not merged with non-pseudonymised data about you collected in other ways.

All of the processing described above, in particular the reading or storing of information on the device used, is only carried out if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

10.6 Shopify Analytics

This website uses the web analytics service of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Data are also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymised visitor data, including information about the device used such as the IP address and browser information, in order to evaluate it for statistical analyses of usage behaviour on our website and to create pseudonymised usage profiles. Pseudonymisation generally rules out the possibility of directly relating the data to a person. The data are not merged with non-pseudonymised data about you collected in other ways.

All of the processing described above, in particular the reading or storing of information on the device used, is only carried out if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider which protects our website visitors' data and prohibits disclosure to third parties.

In the event of a data transfer to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

10.7 Shopify Network Intelligence

The “Shopify Network Intelligence” function of the following provider is used on this website: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”)

By means of this function, certain customer data (order and search histories, location information and transaction details), insofar as collected, are automatically transmitted to Shopify in pseudonymised form, prepared by Shopify and then processed for statistical and analysis purposes.

Pseudonymised data of customers of other Shopify merchants may also be included in the analysis results, without, however, any merchant obtaining individual access to these third-party data sets outside its own customer base.

In the course of the processing, Shopify does not obtain access to plain-text data, but rather automatically encrypts the information during the transmission process by means of a special algorithm.

The processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the statistical evaluation of the reach of our shop and of the acceptance of our offer for optimisation purposes.

In the context of the above-mentioned processing, data may also be transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

We have concluded a data processing agreement with the provider which ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.

In the event of a data transfer to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

Further details on the processing referred to above can be found in Shopify's privacy policy at https://www.shopify.com/de/legal/privacy/consumers?country=de&lang=de and in the Shopify privacy portal at https://privacy.shopify.com/de.

11) Retargeting/ Remarketing and Conversion Tracking

11.1 Meta Pixel with advanced matching

Within our online offering, we use the "Meta Pixel" service of the following provider in advanced matching mode: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland ("Meta")

If a user clicks on an advertisement placed by us on Facebook or Instagram, "Meta Pixel" is used to extend the URL of our linked page by a parameter. After the redirect, this URL parameter is then entered in the user's browser by means of a cookie that our linked page sets itself.

On the one hand, this enables Meta to determine the visitors to our online offering as a target group for the display of advertisements (so-called "Ads"). Accordingly, we use the service to display the Facebook and/or Instagram Ads placed by us only to users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products, which are determined on the basis of the websites visited) that we transmit to Meta (so-called "Custom Audiences").

On the other hand, "Meta Pixel" can be used to track whether users were redirected to our website after clicking on an advertisement and which actions they perform there (so-called "conversion tracking").

In addition to "Meta Pixel", which transmits data to Meta via your browser, the "Meta Conversions API" may be used. If it is used, information about certain actions on our website (so-called "events", e.g. page views, adding products to the shopping basket, starting the ordering process or completing an order) is transmitted via an interface not through your browser but directly from our server to Meta's servers. This serves to make the measurement of the success of our advertisements more reliable, for example if the browser-side transmission does not take place or is incomplete due to technical restrictions. In particular, the following data may be transmitted to Meta within the scope of the "Meta Conversions API": type and time of the event, URL accessed, information on ordered products and their value, your IP address, information on your browser and device (user agent) and the identifiers stored in the Meta cookies.

In order to better identify users whose data we have received in the context of business or business-like relationships within the scope of the statistical evaluation, we use the advanced matching function as part of conversion tracking. For this purpose, we also transmit customer data (above all email addresses and telephone numbers, but also names and addresses) electronically to Meta via "Meta Pixel" and, if used, the "Meta Conversions API". Meta does not gain access to plain-text data, as the information is converted into an unreadable string of characters by means of a hashing procedure before or during transmission. Meta can then only use the information converted in this way to assign it to existing Meta accounts that the data subjects have set up. This makes it possible to track user interactions across all services and devices linked to the respective Meta account.

To avoid the same information being recorded twice by "Meta Pixel" and the "Meta Conversions API", each event is assigned an identifier, on the basis of which Meta merges the transmissions.

All transmitted data is stored and processed by Meta, so that it can be assigned to the respective user profile and Meta can use the data for its own advertising purposes in accordance with Meta's data use policy (https://www.facebook.com/about/privacy/). The data may enable Meta and its partners to place advertisements on and outside of Facebook.

All processing operations described above, in particular the setting of cookies for reading out information on the device used and the server-side transmission of data via the "Meta Conversions API", are only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website. After a withdrawal, no data will be transmitted to Meta via the "Meta Conversions API" either.

We are jointly responsible with Meta (Art. 26 GDPR) for the collection of data via "Meta Pixel" and the "Meta Conversions API" and its transmission to Meta. For this purpose, we have concluded an agreement on joint controllership with Meta, the essential content of which you can access at https://www.facebook.com/legal/controller_addendum.

For the evaluation of the data, the matching of contact data transmitted to Meta, its assignment to predefined events and the preparation of measurement and analysis reports, however, Meta acts as our processor pursuant to Art. 28 GDPR and is obliged to protect the data of our site visitors and customers in accordance with the data processing agreement at https://facebook.com/legal/terms/dataprocessing.

The information generated by Meta is generally transmitted to and stored on a Meta server; in this context, a transfer to servers of Meta Platforms Inc. in the USA may also occur.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

11.2 Google Ads Remarketing

This website uses retargeting technology from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. The information collected in this process generally also includes your IP address.

Any data processing going beyond this only takes place if you have agreed with Google that your web and app browsing history will be linked by Google to your Google account and that information from your Google account will be used to personalise ads that you view on the web. If, in this case, you are logged in to Google during your visit to our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form audiences. In the context of the use of Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC. in the USA.

All processing operations described above, in particular the setting of cookies for reading out information on the device used, are only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, retargeting technology will not be used during your visit to our site.

You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the “Cookie Consent Tool” provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

Details of the processing operations initiated by Google and of how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

11.3 LinkedIn Insight

This website uses retargeting technology from the following provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

This makes it possible to specifically address visitors to our websites who have already shown an interest in our offers with personalised, interest-based advertising. The advertising material is displayed on the basis of a cookie-based analysis of previous and current usage behaviour.

In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect pseudonymised data about your interests and thus to tailor the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. In this way, you are shown advertising that is highly likely to correspond to your product and information interests.

All processing operations described above, in particular the setting of cookies for reading out information on the device used, are only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, retargeting technology will not be used during your visit to our site.

You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the “Cookie Consent Tool” provided on the website.

The data may also be transferred to: LinkedIn Corp., USA

We have concluded a data processing agreement with the provider, which guarantees the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

11.4 LinkedIn Marketing Solutions

This website uses retargeting technology from the following provider: LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland

This makes it possible to specifically address visitors to our websites who have already shown an interest in our offers with personalised, interest-based advertising. The advertising material is displayed on the basis of a cookie-based analysis of previous and current usage behaviour.

In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect pseudonymised data about your interests and thus to tailor the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. In this way, you are shown advertising that is highly likely to correspond to your product and information interests.

All processing operations described above, in particular the setting of cookies for reading out information on the device used, are only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, retargeting technology will not be used during your visit to our site.

You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the “Cookie Consent Tool” provided on the website.

The data may also be transferred to: LinkedIn Corp., USA

We have concluded a data processing agreement with the provider, which guarantees the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

11.5 Microsoft Advertising

This website uses retargeting technology from the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

This makes it possible to specifically address visitors to our websites who have already shown an interest in our shop and our products with personalised, interest-based advertising. The advertising material is displayed on the basis of a cookie-based analysis of previous and current usage behaviour.

In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect pseudonymised data about your interests and thus to tailor the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. In this way, you are shown advertising that is highly likely to correspond to your product and information interests.

All processing operations described above, in particular the setting of cookies for reading out information on the device used, are only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, retargeting technology will not be used during your visit to our site.

You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the “Cookie Consent Tool” provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

11.6 OptiMonk

This website uses retargeting technology from the following provider: WebShop Marketing Ltd., 129 Kassai Street, Debrecen 4028, Hungary

This makes it possible to specifically address visitors to our websites who have already shown an interest in our shop and our products with personalised, interest-based advertising. The advertising material is displayed on the basis of a cookie-based analysis of previous and current usage behaviour.

In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect pseudonymised data about your interests and thus to tailor the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. In this way, you are shown advertising that is highly likely to correspond to your product and information interests.

All processing operations described above, in particular the setting of cookies for reading out information on the device used, are only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, retargeting technology will not be used during your visit to our site.

You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the “Cookie Consent Tool” provided on the website.

11.7 Pinterest Retargeting Pixel

This website uses retargeting technology from the following provider: Pinterest Europe Limited, 3rd Floor, Waterloo Exchange, Waterloo Road, Dublin 4, Ireland

This makes it possible to specifically address visitors to our websites who have already shown an interest in our shop and our products with personalised, interest-based advertising. The advertising material is displayed on the basis of a cookie-based analysis of previous and current usage behaviour.

In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect pseudonymised data about your interests and thus to tailor the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. In this way, you are shown advertising that is highly likely to correspond to your product and information interests.

All processing operations described above, in particular the setting of cookies for reading out information on the device used, are only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, retargeting technology will not be used during your visit to our site.

You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the “Cookie Consent Tool” provided on the website.

11.8 Google Ads Conversion Tracking

This website uses the online advertising programme "Google Ads" and, within the scope of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

We use the Google Ads service to draw attention to our offers on external websites with the help of advertising material (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

The cookie for conversion tracking is set when a user clicks on an Ads advertisement placed by Google. Cookies are small text files that are stored on your device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the advertisement and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information collected with the help of the conversion cookie, which also includes your IP address, is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their advertisement and were redirected to a page provided with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

In the context of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC. in the USA.

Details of the processing operations initiated by Google Ads Conversion Tracking and of how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

All processing operations described above, in particular the setting of cookies for reading out information on the device used, are only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

In addition, you can permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in from Google available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

In order to address users whose data we have received in the context of business or business-like relationships with advertising that is even more in line with their interests, we use a customer matching function within the scope of Google Ads. For this purpose, we transmit one or more files containing aggregated customer data (above all email addresses and telephone numbers) to Google electronically. In this process, Google does not obtain access to plain-text data, but automatically encrypts the information in the customer files during the transmission process by means of a special algorithm. The encrypted information can then only be used by Google to assign it to existing Google accounts that the data subjects have set up. This enables personalised advertising to be delivered across all Google services linked to the respective Google account.

Customer data is only transmitted to Google if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw this consent vis-à-vis us at any time with effect for the future. Further information on Google's data protection measures in relation to the customer matching function can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182
Google's privacy policy can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

11.9 Google Ads Conversion Tracking

This website uses the online advertising programme "Google Ads" and, within the scope of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use the Google Ads service to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

The cookie for conversion tracking is set when a user clicks on an Ads advertisement placed by Google. Cookies are small text files that are stored on your device. These cookies generally lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the advertisement and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained with the help of the conversion cookie, which also includes your IP address, is used to compile conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their advertisement and were redirected to a page provided with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. In the course of using Google Ads, personal data may also be transferred to the servers of Google LLC. in the USA.

Details on the processing operations triggered by Google Ads Conversion Tracking and on Google’s handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

All processing operations described above, in particular the setting of cookies for reading out information on the device used, will only be carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

In addition, you can permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in from Google available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

Please note that certain functions of this website may not be usable, or may only be usable to a limited extent, if you have deactivated the use of cookies.
Google’s privacy policy can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

11.10 Google Marketing Platform

This website uses the online marketing tool Google Marketing Platform of the operator Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("GMP").

GMP uses cookies to serve advertisements that are relevant to users, to improve reports on campaign performance or to prevent a user from seeing the same advertisements several times. By means of a cookie ID, Google records which advertisements are served in which browser and can thus prevent them from being displayed multiple times. In addition, GMP can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, if a user sees a GMP advertisement and later, using the same browser, visits the advertiser’s website and purchases something via this website. According to Google, GMP cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with Google’s server.

We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you, according to our state of knowledge, as follows: Through the integration of GMP, Google receives the information that you have accessed the corresponding part of our website or clicked on one of our advertisements. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will obtain and store your IP address. In the course of using GMP, personal data may also be transferred to the servers of Google LLC. in the USA.

All processing operations described above, in particular the setting of cookies for reading out information on the device used, will only be carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

You can find the privacy policy of GMP by Google here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

11.11 Microsoft Advertising Universal Event Tracking

This website uses conversion tracking technology of the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

For the use of Universal Event Tracking, a tag is stored on every page of our website which interacts with the conversion cookie set by Microsoft. This interaction makes user behaviour on our website traceable and sends the information thus collected to Microsoft. The purpose of this is to enable certain predefined goals, such as purchases or leads, to be statistically recorded and evaluated in order to make the focus and content of our offers more interest-oriented. The tags are at no time used for the personal identification of users.

All processing operations described above, in particular the setting of cookies for reading out information on the device used, will only be carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. Without this consent being given, retargeting technology will not be used during your visit to the website.

You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the “Cookie Consent Tool” provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

11.12 Pinterest Tag Conversion Tracking without customer matching

This website uses the conversion tracking technology of the following provider: Pinterest Europe Limited, 3rd Floor, Waterloo Exchange, Waterloo Road, Dublin 4, Ireland

If you have reached our website from an advertisement on the provider’s domain, the success of the advertisement can be tracked with the help of cookies and/or comparable technologies (tracking pixels, web beacons, pings or HTTP requests).

For this purpose, certain device and browser information, possibly including your IP address, is read out via the tracking technology in order to record and evaluate user actions predefined by us (e.g. completed transactions, leads, search queries on the website, views of product pages). This enables the compilation of statistics on usage behaviour on our website after redirection from an advertisement, which we use to optimise our offering.
All processing operations described above, in particular the setting of cookies for reading out information on the device used, will only be carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

11.13 TikTok Pixel

This website uses the conversion tracking technology of the following provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland

If you have reached our website from an advertisement on the provider’s domain, the success of the advertisement can be tracked with the help of cookies and/or comparable technologies (tracking pixels, web beacons, pings or HTTP requests).

For this purpose, certain device and browser information, possibly including your IP address, is read out via the tracking technology in order to record and evaluate user actions predefined by us (e.g. completed transactions, leads, search queries on the website, views of product pages). This enables the compilation of statistics on usage behaviour on our website after redirection from an advertisement, which we use to optimise our offering.

All processing operations described above, in particular the setting of cookies for reading out information on the device used, will only be carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

12) Site functionalities

12.1 Vimeo

This website uses plugins of the following provider for displaying and playing videos: Vimeo.com, Inc., 330 West 34th Street, 10th Floor, New York, NY 10001, USA

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider’s servers in order to load the plugin. In the process, certain information, including your IP address, is transmitted to the provider.

If playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, to compile playback statistics and to prevent abusive behaviour.

If you are logged into a user account with the provider during your visit to the website, your data will be assigned directly to your account when you click on a video. If you do not want the assignment to your account, you must log out before pressing the play button.

All of the aforementioned processing operations, in particular the setting of cookies for reading out information on the device used, only take place if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service via the “Cookie Consent Tool” provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

12.2 Youtube

This website uses plugins of the following provider for displaying and playing videos: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC., USA

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider’s servers at the latest when the video is played, in order to load the content. In the process, certain information, including your IP address, is transmitted to the provider.

If playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, to compile playback statistics and to prevent abusive behaviour.

If you are logged into a user account with the provider during your visit to the website, your data will be assigned directly to your account when you click on a video. If you do not want the assignment to your account, you must log out before pressing the play button.

All of the aforementioned processing operations, in particular the setting of cookies for reading out information on the device used, only take place if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service via the “Cookie Consent Tool” provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

12.3 Apple Music

Functionalities of the following music service provider for playing music tracks are integrated on this website: Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland

When you visit this page, a direct connection may be established between your browser and the provider’s servers via this integration, even if you do not have an account with the provider or are not logged into one.

The provider thereby receives the information that you have visited our page. The information collected in the process (possibly including your IP address) is transmitted by your browser directly to a server of the provider and stored there. However, the information is not used to identify you personally and is not passed on to third parties.

If you play a music track via the corresponding function while you are logged into a user account of the provider, the provider can assign the visit to our page to this account. If you do not want an assignment to your account, you must log out before pressing the play button.

The data processing operations described above are carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in an appealing acoustic design of visits to our website.

You can also object to the loading of the provider’s playback functions, and thus to the data processing operations described above, for the future by using add-ons for your browser, e.g. the script blocker “NoScript” (https://noscript.net/).

12.4 Spotify

Functionalities of the following music service provider for playing music tracks are integrated on this website: Spotify AB, Birger Jarlsgatan 61, 113 56 Stockholm, Sweden

When you visit this page, a direct connection may be established between your browser and the provider’s servers via this integration, even if you do not have an account with the provider or are not logged into one.

The provider thereby receives the information that you have visited our page. The information collected in the process (possibly including your IP address) is transmitted by your browser directly to a server of the provider and stored there. However, the information is not used to identify you personally and is not passed on to third parties.

If you play a music track via the corresponding function while you are logged into a user account of the provider, the provider can assign the visit to our page to this account. If you do not want an assignment to your account, you must log out before pressing the play button.

The data processing operations described above are carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in an appealing acoustic design of visits to our website.

You can also object to the loading of the provider’s playback functions, and thus to the data processing operations described above, for the future by using add-ons for your browser, e.g. the script blocker “NoScript” (https://noscript.net/).

12.5 Apple Single Sign-On

On our website, we provide a single sign-on function of the following provider: Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland

If you have an account with the provider, you can log in with these account details in order to create a user account or to register on our website.

When you visit this page, a direct connection may be established via this login function between your browser and the servers of the provider, even if you do not have an account with the provider or are not logged into one. As a result, the provider receives the information that you have visited our site. The information collected in this respect (including your IP address, if applicable) is transmitted by your browser directly to a server of the provider and stored there. However, the information is not used to identify you personally and is not passed on to third parties.

These data processing operations are carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in a user-friendly and interactive design of our online presence.

If you click the login button in order to register on our website with the data of your account with the provider, the provider transmits to us, exclusively on the basis of your express consent pursuant to Art. 6(1)(a) GDPR, the general and publicly accessible information stored in your account (user ID, name, address, email address, age and gender).

We store and use the data transmitted by the provider to set up a user account with the necessary data (salutation, first name, surname, address data, country, email address, date of birth), provided that you have released them to the provider. Conversely, on the basis of your consent, data (e.g. information about your browsing or purchasing behaviour) may be transferred by us to your account with the provider.

You may withdraw the consent given at any time with effect for the future by notifying us.

12.6 Facebook Connect

On our website, we provide a single sign-on function of the following provider: Meta Platforms Ireland Ltd., Merrion Road, Dublin 4, D04 X2K5, Ireland

In addition to a transfer of data to the provider location mentioned above, data may also be transferred to: Meta Platforms Inc., USA

If you have an account with the provider, you can log in with these account details in order to create a user account or to register on our website.

When you visit this page, a direct connection may be established via this login function between your browser and the servers of the provider, even if you do not have an account with the provider or are not logged into one. As a result, the provider receives the information that you have visited our site. The information collected in this respect (including your IP address, if applicable) is transmitted by your browser directly to a server of the provider and stored there. However, the information is not used to identify you personally and is not passed on to third parties.

These data processing operations are carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in a user-friendly and interactive design of our online presence.

If you click the login button in order to register on our website with the data of your account with the provider, the provider transmits to us, exclusively on the basis of your express consent pursuant to Art. 6(1)(a) GDPR, the general and publicly accessible information stored in your account (user ID, name, address, email address, age and gender).

We store and use the data transmitted by the provider to set up a user account with the necessary data (salutation, first name, surname, address data, country, email address, date of birth), provided that you have released them to the provider. Conversely, on the basis of your consent, data (e.g. information about your browsing or purchasing behaviour) may be transferred by us to your account with the provider.

You may withdraw the consent given at any time with effect for the future by notifying us.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

12.7 Google Sign-In

On our website, we provide a single sign-on function of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

In addition to a transfer of data to the provider location mentioned above, data may also be transferred to: Google LLC, USA

If you have an account with the provider, you can log in with these account details in order to create a user account or to register on our website.

When you visit this page, a direct connection may be established via this login function between your browser and the servers of the provider, even if you do not have an account with the provider or are not logged into one. As a result, the provider receives the information that you have visited our site. The information collected in this respect (including your IP address, if applicable) is transmitted by your browser directly to a server of the provider and stored there. However, the information is not used to identify you personally and is not passed on to third parties.

These data processing operations are carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in a user-friendly and interactive design of our online presence.

If you click the login button in order to register on our website with the data of your account with the provider, the provider transmits to us, exclusively on the basis of your express consent pursuant to Art. 6(1)(a) GDPR, the general and publicly accessible information stored in your account (user ID, name, address, email address, age and gender).

We store and use the data transmitted by the provider to set up a user account with the necessary data (salutation, first name, surname, address data, country, email address, date of birth), provided that you have released them to the provider. Conversely, on the basis of your consent, data (e.g. information about your browsing or purchasing behaviour) may be transferred by us to your account with the provider.

You may withdraw the consent given at any time with effect for the future by notifying us.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

Further information on data protection at Google can be found here: https://business.safety.google/intl/de/privacy/

12.8 Login With Amazon

On our website, we provide a single sign-on function of the following provider: Amazon EU S.a. r.l., 38 avenue John F. Kennedy, L-1855 Luxembourg

In addition to a transfer of data to the provider location mentioned above, data may also be transferred to: Amazon.com Inc., USA

If you have an account with the provider, you can log in with these account details in order to create a user account or to register on our website.

When you visit this page, a direct connection may be established via this login function between your browser and the servers of the provider, even if you do not have an account with the provider or are not logged into one. As a result, the provider receives the information that you have visited our site. The information collected in this respect (including your IP address, if applicable) is transmitted by your browser directly to a server of the provider and stored there. However, the information is not used to identify you personally and is not passed on to third parties.

These data processing operations are carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in a user-friendly and interactive design of our online presence.

If you click the login button in order to register on our website with the data of your account with the provider, the provider transmits to us, exclusively on the basis of your express consent pursuant to Art. 6(1)(a) GDPR, the general and publicly accessible information stored in your account (user ID, name, address, email address, age and gender).

We store and use the data transmitted by the provider to set up a user account with the necessary data (salutation, first name, surname, address data, country, email address, date of birth), provided that you have released them to the provider. Conversely, on the basis of your consent, data (e.g. information about your browsing or purchasing behaviour) may be transferred by us to your account with the provider.

You may withdraw the consent given at any time with effect for the future by notifying us.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

12.9 TrustPilot

Graphic elements of the following provider are integrated into our website for the purpose of displaying external customer reviews and/or an externally awarded quality seal:  Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark

When you access a page of our web presence that contains such graphic elements, your browser establishes a direct connection to the servers of the provider in order to load the elements properly. In the process, certain browser information, including your IP address, is transmitted to the provider.

Insofar as personal data are also processed in this context, this is done pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the optimal marketing of our offer and the appealing design of our internet presence.

12.10 Google Maps

This website uses an online map service of the following provider: Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Google Maps is a web service for displaying interactive (land) maps in order to present geographical information visually. By using this service, our location is shown to you and any journey to us is made easier.

As soon as you access those subpages into which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transferred to Google servers and stored there; this may also involve a transfer to the servers of Google LLC. in the USA. This takes place regardless of whether Google provides a user account via which you are logged in or whether a user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be assigned to your profile at Google, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.

Your personal data is processed pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the needs-based design of our website. If you do not agree to the future transfer of your data to the provider, you have the option of completely deactivating the provider's online map service by switching off the JavaScript application in your browser. The online map service on this website can then no longer be used.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

12.11 FontAwesome

For the uniform display of fonts, this site uses so-called web fonts of the following provider: Fonticons, Inc., 710 Blackhorn Dr, Carl Junction, 64834, MO, USA

When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly, and establishes a direct connection to the servers of the provider. In the process, certain browser information, including your IP address, is transmitted to the provider.

The processing of personal data in the course of establishing a connection with the provider of the fonts is only carried out if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service via the “Cookie Consent Tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.

For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

12.12 Google Web Fonts

For the uniform display of fonts, this site uses so-called web fonts of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly, and establishes a direct connection to the servers of the provider. In the process, certain browser information, including your IP address, is transmitted to the provider.

Data may also be transferred to: Google LLC, USA

The processing of personal data in the course of establishing a connection with the provider of the fonts is only carried out if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service via the “Cookie Consent Tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

12.13 - Google reCAPTCHA

On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transferred to: Google LLC, USA.

For the visual design of the Captcha window, the provider uses “Google Fonts”, i.e. fonts loaded from the internet by Google. This does not involve the processing of any information other than that mentioned above, which is already transmitted to Google via the functionality of ReCaptcha.

The service checks whether an input is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. In order to ensure that an action is carried out by a human and not by an automated bot, the provider collects the IP address of the device used, identification data of the type of browser and operating system used, as well as the date and duration of the visit, and transmits these to servers of the provider for evaluation. Cookies may be used in this process, i.e. small text files that are stored in the browser of the device.

Insofar as the processing operations described above are carried out on the basis of cookies, these are only set if you have given us your express consent to this pursuant to Art. 6(1)(a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

If the processing operations described above are carried out without the use of cookies, the legal basis is our legitimate interest in establishing individual personal responsibility on the internet and in avoiding abuse and spam pursuant to Art. 6(1)(f) GDPR.

We have concluded a data processing agreement with the provider which ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

12.14 Google Customer Reviews (formerly Google Trusted Stores programme)

We work together with Google within the framework of the “Google Customer Reviews” programme. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This programme gives us the opportunity to obtain customer reviews from users of our website. In this context, after you have made use of our services, you will be asked on our website whether you would like to take part in an email survey by Google.

If you give your consent pursuant to Art. 6(1)(a) GDPR, we will transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your purchasing experience on our website. The rating you submit will then be combined with our other ratings and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. In addition, your rating will be used for Google Seller Ratings. In the course of the use of Google Customer Reviews, personal data may also be transmitted to the servers of Google LLC. in the USA.

You can withdraw your consent at any time by sending a message to the controller responsible for the data processing or by notifying Google.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

12.15 Google Meet

We use this provider for holding online meetings, video conferences and/or webinars: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

In this context, data may also be transmitted to the servers of Google LLC. in the USA.

The provider processes various data, whereby the scope of the data processed depends on which data you provide before or during participation in an online meeting, a video conference or a webinar. Your data as a communication participant is processed and stored on the provider's servers. This may in particular include your login data (name, email address, telephone number (optional) and password) and session data (topic, participant IP address, device information, description (optional)).

In addition, image and audio contributions of the participants as well as voice input in chats may be processed.
For the processing of personal data that is necessary for the performance of a contract with you (this also applies to processing operations that are necessary for the implementation of pre-contractual measures), Art. 6(1)(b) GDPR serves as the legal basis. If you have given us consent to the processing of your data, the processing is carried out on the basis of Art. 6(1)(a) GDPR. You can withdraw any consent given at any time with effect for the future.
Otherwise, the legal basis for the data processing when holding online meetings, video conferences or webinars is our legitimate interest pursuant to Art. 6(1)(f) GDPR in the effective conduct of the online meeting, webinar or video conference.

We have concluded a data processing agreement with the provider which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

12.16 GoToMeeting

We use this provider for holding online meetings, video conferences and/or webinars: LogMeIn Ireland Limited, Bloodstone Building Block C, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland

In this context, data may also be transmitted to the servers of GoToMeeting in the USA.

The provider processes various data, whereby the scope of the data processed depends on which data you provide before or during participation in an online meeting, a video conference or a webinar. Your data as a communication participant is processed and stored on the provider's servers. This may in particular include your login data (name, email address, telephone number (optional) and password) and session data (topic, participant IP address, device information, description (optional)).

In addition, image and audio contributions of the participants as well as voice input in chats may be processed.
For the processing of personal data that is necessary for the performance of a contract with you (this also applies to processing operations that are necessary for the implementation of pre-contractual measures), Art. 6(1)(b) GDPR serves as the legal basis. If you have given us consent to the processing of your data, the processing is carried out on the basis of Art. 6(1)(a) GDPR. You can withdraw any consent given at any time with effect for the future.
Otherwise, the legal basis for the data processing when holding online meetings, video conferences or webinars is our legitimate interest pursuant to Art. 6(1)(f) GDPR in the effective conduct of the online meeting, webinar or video conference.

We have concluded a data processing agreement with the provider which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

12.17 Google Forms

For conducting surveys or for online forms, we use the services of the following provider: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland

In addition to a transfer of data to the above-mentioned provider location, data may also be transferred to: Google LLC, USA

The provider enables us to design and evaluate surveys and online forms. In addition to the respective personal data that you enter into the forms, information about your operating system, browser, the date and time of your visit, the referrer URL and your IP address is also collected, transmitted to the provider and stored on the provider's servers.

The information you enter into the forms is stored in password-protected form in order to ensure that access by third parties is excluded and that only we can evaluate the data for the purpose specified in the respective form.

For the processing of personal data that is necessary for the performance of a contract with you (this also applies to processing operations that are necessary for the implementation of pre-contractual measures), Art. 6(1)(b) GDPR serves as the legal basis. If you have given us consent to the processing of your data, the processing is carried out on the basis of Art. 6(1)(a) GDPR. Any consent given may be withdrawn at any time with effect for the future.

We have concluded a data processing agreement with the provider which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

12.18 Applications for job advertisements by email

On our website, we advertise currently vacant positions in a separate section, for which interested parties can apply by email to the contact address provided.

Applicants must provide all personal data required for a well-founded assessment, including general information such as name, address and contact details, as well as performance-related evidence and, where applicable, health-related information. Details of the application can be found in the job advertisement.

After receipt of the application by email, the data is stored and evaluated exclusively for the purpose of processing the application. In the event of queries, we use either the email address or the telephone number of the applicant. The processing is carried out on the basis of Art. 6(1)(b) GDPR (or Section 26(1) BDSG), within the meaning of which going through the application procedure is deemed to be the initiation of an employment contract.

Insofar as special categories of personal data within the meaning of Art. 9(1) GDPR (e.g. health data such as information on severely disabled status) are requested from applicants in the course of the application procedure, the processing is carried out pursuant to Art. 9(2)(b) GDPR so that we can exercise the rights arising from employment law and social security and social protection law and fulfil our obligations in this regard.

Cumulatively or alternatively, the processing of the special categories of data may also be based on Art. 9(2)(h) GDPR if it is carried out for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the applicant, for medical diagnosis, the provision of health or social care or treatment, or for the management of health or social care systems and services.

If the applicant is not selected or if an applicant withdraws their application prematurely, the data submitted by them as well as all electronic correspondence including the application email will be deleted after a corresponding notification, at the latest after 6 months. This period is determined by our legitimate interest in answering any follow-up questions regarding the application and, where applicable, being able to comply with our obligations to provide evidence under the regulations on the equal treatment of applicants.

In the event of a successful application, the data provided will be processed on the basis of Art. 6(1)(b) GDPR (in the case of processing in Germany in conjunction with Section 26(1) BDSG) for the purpose of implementing the employment relationship.

12.19 Online applications via a form

On our website, we advertise currently vacant positions in a separate section, for which interested parties can apply via a corresponding form.

Applicants must provide all personal data required for a well-founded assessment, including general information such as name, address and contact details, as well as performance-related evidence and, where applicable, health-related information. Details of the application can be found in the job advertisement.

When the form is submitted, the applicant data is transmitted to us in encrypted form in accordance with the state of the art, stored by us and evaluated exclusively for the purpose of processing the application. The processing is carried out on the basis of Art. 6(1)(b) GDPR (or Section 26(1) BDSG), within the meaning of which going through the application procedure is deemed to be the initiation of an employment contract.

Insofar as special categories of personal data within the meaning of Art. 9(1) GDPR (e.g. health data such as information on severely disabled status) are requested from applicants in the course of the application procedure, the processing is carried out pursuant to Art. 9(2)(b) GDPR so that we can exercise the rights arising from employment law and social security and social protection law and fulfil our obligations in this regard.

Cumulatively or alternatively, the processing of the special categories of data may also be based on Art. 9(2)(h) GDPR if it is carried out for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the applicant, for medical diagnosis, the provision of health or social care or treatment, or for the management of health or social care systems and services.

If the applicant is not selected or if an applicant withdraws their application prematurely, the data submitted by them via the form as well as all electronic correspondence including the application email will be deleted after a corresponding notification, at the latest after 6 months. This period is determined by our legitimate interest in answering any follow-up questions regarding the application and, where applicable, being able to comply with our obligations to provide evidence under the regulations on the equal treatment of applicants.

In the event of a successful application, the data provided will be processed on the basis of Art. 6(1)(b) GDPR (in the case of processing in Germany in conjunction with Section 26(1) BDSG) for the purpose of implementing the employment relationship.

12.20 Personio

For the administration, organisation and processing of online applications, we use the software of the following provider: Personio SE & Co. KG, Seidlstraße 3, 80335 München

On the basis of our legitimate interest in effective and user-friendly applicant management, the data you submit in the course of the online application is passed on to the provider in encrypted form pursuant to Art. 6(1)(f) GDPR, stored there and made available to us for dealing with the application.

We have concluded a data processing agreement with the provider which protects the data of our website visitors and prohibits its disclosure to third parties.

13) Tools and miscellaneous

13.1 DATEV

For handling our accounting, we use the service of the cloud-based accounting software of the following provider: DATEV eG, Paumgartnerstr. 6-14, 90429 Nürnberg, Germany

The provider processes incoming and outgoing invoices and, where applicable, also the bank transactions of our company in order to record invoices automatically, match them to the transactions and, on this basis, prepare the financial accounts in a partially automated process.

Insofar as personal data is also processed in this context, the processing is carried out on the basis of our legitimate interest in the efficient organisation and documentation of our business transactions pursuant to Art. 6(1)(f) GDPR.

13.2 Cookie consent tool

In order to obtain effective user consent for cookies and cookie-based applications that require consent, this website uses a so-called “Cookie Consent Tool”. The “Cookie Consent Tool” is displayed to users when they access the page in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking boxes. Through the use of the tool, all cookies/services requiring consent are only loaded if the respective user gives the corresponding consent by ticking the boxes. This ensures that such cookies are only set on the respective device of the user if consent has been given.

The tool sets technically necessary cookies in order to store your cookie preferences. As a rule, no personal user data is processed in this context.

If, in individual cases, personal data (such as the IP address) is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is done pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.

A further legal basis for the processing is Art. 6(1)(c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically non-necessary cookies dependent on the respective user's consent.

Where necessary, we have concluded a data processing agreement with the provider which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

Further information on the operator and the setting options of the Cookie Consent Tool can be found directly in the corresponding user interface on our website.

13.3 Doofinder

This website uses the search technology service of the following provider: DooFinder S.L., Madrid 28037, Rufino González 23 bis, 1º 1, Spain

In order to provide the search function for items via the search field and for navigation and filters, the provider collects and stores certain user information (such as the user or session ID) in anonymised form.

Insofar as personal data is also processed in this context, the processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing an error-tolerant search for items and thus in the optimal marketing of our offering.

14) Rights of the data subject

14.1 Applicable data protection law grants you the following data subject rights (rights of access and intervention) in relation to the controller with regard to the processing of your personal data, whereby reference is made to the cited legal basis for the respective conditions for exercising these rights:

  • Right of access pursuant to Art. 15 GDPR;
  • Right to rectification pursuant to Art. 16 GDPR;
  • Right to erasure pursuant to Art. 17 GDPR;
  • Right to restriction of processing pursuant to Art. 18 GDPR;
  • Right to notification pursuant to Art. 19 GDPR;
  • Right to data portability pursuant to Art. 20 GDPR;
  • Right to withdraw consent given pursuant to Art. 7(3) GDPR;
  • Right to lodge a complaint pursuant to Art. 77 GDPR.

14.2 RIGHT TO OBJECT

IF, IN THE CONTEXT OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

15) Duration of storage of personal data

The duration of storage of personal data is determined by the respective legal basis, by the purpose of processing and – where relevant – additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).

Where personal data is processed on the basis of express consent pursuant to Art. 6(1)(a) GDPR, the data concerned is stored until you withdraw your consent.

Where statutory retention periods exist for data processed in the context of contractual or quasi-contractual obligations on the basis of Art. 6(1)(b) GDPR, such data is routinely erased after the retention periods have expired, provided that it is no longer required for the performance or initiation of a contract and/or there is no longer any legitimate interest on our part in its continued storage.

Where personal data is processed on the basis of Art. 6(1)(f) GDPR, such data is stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

Where personal data is processed for the purpose of direct marketing on the basis of Art. 6(1)(f) GDPR, such data is stored until you exercise your right to object pursuant to Art. 21(2) GDPR.

Unless the other information in this policy on specific processing situations provides otherwise, stored personal data will in all other cases be erased when it is no longer necessary for the purposes for which it was collected or otherwise processed.